Lea

Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 6th, 2026 (4 days ago)

Member Since

January 5th, 2025

Profile Description

To obtain a long term position in a dynamic and innovative organization where I can utilize my well-rounded skills to provide quality services across different platforms and develop and maintain effective performance. Implement best practices to ensure quality performance and excellent results.

Top Skills

Office and Administration

Experience: 5 - 10 years

Successfully managed and maintained office filing system, increasing efficiency by 30%. Demonstrated exceptional organizational and time-management skills, resulting in a 20% increase in office errors. Developed and implemented new office procedures, resulting in a 25% increase in productivity. Effectively communicated with clients and coworkers, resulting in a 100% client satisfaction rate. Consistently met deadlines for time-sensitive projects, ensuring timely and accurate completion.

Customer Support » Customer Service

Experience: 1 - 2 years

Developed and implemented a new customer support system resulting in a 10% increase in average response time. Maintained a customer satisfaction rate of over 95% through effective communication and problem-solving techniques. Successfully resolved an average of 20 customer complaints per week, resulting in a 30?crease in overall company complaint volume. Consistently met and exceeded monthly sales goals, increasing revenue by 15% in the first quarter of employment. Created and maintained a customer database, resulting in a more personalized and efficient customer experience.