Customer Service Representative for Outbound and Inbound calls

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Overview

Looking for full-time work (12 hours/day)

at $1.89/hour ($545.47/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

January 3rd, 2025

Profile Description

Hi, my name is ---------- , and I bring over eight years of experience in the healthcare revenue cycle, with the past three years focused specifically on AR follow-up specialized in outbound calls.
In my current role, I handle everything from insurance claim follow-ups and appeals to billing-related tasks, making sure that claims are resolved efficiently and accurately. I work closely with payers to reduce aging AR and speed up reimbursements, while also digging into denial trends to help prevent them in the future.
Over the years, I’ve developed a solid understanding of the full revenue cycle—from charge entry and claim submission to denial management and collections. I’ve also worked with various tools and platforms like tools you’ve Epic, Meditech, Availity portal, Cerner athena health.
What I enjoy most is problem-solving—especially when it comes to challenging denials or delays. I like to figure out what went wrong, fix it, and make sure it doesn’t happen again.
I'm passionate about contributing to a team that values accuracy, accountability, and continuous improvement.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 1 - 2 years

Inbound caller for 2 years trained to answer the call within 0-5 seconds.

Marketing » Telemarketing » Outbound Calls

Experience: 5 - 10 years

BPO Called caller for 6 years

Other Skills

Basic Information

Age: 33

Gender: Male

Website: Sign Up with Pro Account to View

Address: Manila, Manila

Tests Taken: DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0