Instagram DM Manager | Inbound messages and Sales Conversion
I previously worked with a U.S.-based sports analytics company where I handled daily Instagram DMs answering inquiries, addressing concerns and selling premiu
I focus on:
-Handling Daily Instagram DMs (50–100 messages/day)
-Explained package value, pricing, and subscription options
-Converting cold and warm leads into paid subscribers
-Assisting new members after purchase (onboarding & support)
-Manage follow-ups with older leads (3 days to 1 week+ with no response) during low DM volume to re-engage interest and maximize conversion opportunities
-I also prepared daily reports tracking DM volume, ad performance
and the number of leads converted into subscribers
-We used the professional and casual scripts provided, while also customizing replies to sound natural and human, quickly building trust and driving consistent daily conversions without pressure selling.
Social Media Manager |Lead Engagement & Digital Sales
I specialize in managing social media engagement and converting interactions into leads and sales, primarily on
-I handle inbound messages, comments and inquiries. Engaging potential customers and guiding them toward our ebook offer by sending product information and links.
-I manage follow-ups with interested leads to maintain engagement and increase conversion rates.
In addition to inbound work, I also perform outbound lead generation, especially during low-activity periods, by posting and engaging in
-I focus on maintaining consistent lead flow, active engagement and conversion-driven communication.
Instagram Content Assistant (Reels Posting & Engagement)
-Created and set up the Instagram account, username, writing the bio and turning it into a professional account
- Posting reels daily with flexible scheduling (minimum 2-hour intervals)
- Following structured content and engagement strategies
- Executing captions, hashtags and posting guidelines with accuracy
- Maintaining consistency to support account growth
Experience: 1 - 2 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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