Joliana

Customer Support Specialist|Freelancer

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($880.00/month)

Bachelors degree

Last Active

July 17th, 2026 (10 days ago)

Member Since

December 27th, 2024

Profile Description

Experienced Customer Service and Reservation Sales Specialist with over a year of experience in customer service and sales, I specialize in empathetic communication, relationship-building, and providing tailored solutions. I have a proven track record in handling client inquiries, resolving conflicts, and ensuring satisfaction in fast-paced environments. My background as a Reservation Sales Specialist has honed my skills in managing reservations, upselling services, and exceeding sales targets. I am passionate about delivering exceptional service while maintaining a professional and positive demeanor. Ready to bring my expertise to your team and help drive success!2 Quick Steps to see if we're the RIGHT FIT:
1. Send me a message2. Send me a direct email at ----------

Top Skills

Office and Administration » Data Entry

Experience: 1 - 2 years

I entered service requests, updated claim statuses.

Office and Administration » Communication

Experience: 1 - 2 years

I was responsible for communicating with homeowners to explain their coverage, answer questions about claims, and guide them through the process of repair requests.

Office and Administration » Calendar Management » Scheduling

Experience: 1 - 2 years

I managed appointment scheduling for patients, ensuring timely follow-ups and reminders.

Other Skills

Office and Administration » Microsoft Excel

Experience: 1 - 2 years

This skill enables me to streamline administrative tasks, manage complex data sets, and present information in a clear, organized format, enhancing productivity and decision-making.

Basic Information

Age: 23

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, Davao del Sur

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”