Alven
Ecommerce VA / Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.99/hour ($576.00/month)
Associates degree
Last Active
June 24th, 2026 (2 days ago)
Member Since
December 24th, 2024
Profile Description
I have 8 years of experience in the BPO industry, I have successfully served as both a Customer Service Representative and a Quality Assurance Specialist. I’ve handled programs in telecommunications, retail, healthcare, and travel, delivering high-quality support across phone, live chat, and
In addition to my BPO background, I also have 1 year of experience as an E-commerce Virtual Assistant for a store on the BOL platform. My responsibilities included product research, product listing, order processing, and various administrative tasks.
I bring a strong commitment to customer satisfaction, attention to detail, and the ability to adapt to different tools and systems—making me a reliable and efficient remote tea
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
I bring over 8 years of comprehensive experience in the BPO industry, specializing in customer service across various sectors, including telecommunications, retail, healthcare, and travel. I’ve successfully handled customer interactions through multiple channels—phone, email, and live chat—ensuring consistent and high-quality support. My background includes a well-rounded skill set in technical troubleshooting, problem-solving, and critical thinking, which I combine with a customer-first approach. This enables me to not only resolve issues efficiently but also build rapport, earn trust, and cultivate long-term customer loyalty.
Other Skills
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Escalante City, Negros Occidental
- Tests Taken
- IQ
- Score: 116
- DISC
- Dominance: 31
- Influence: 7
- Steadiness: 26
- Compliance: 36
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.