Kenji

Customer service

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Overview

Looking for full-time work (6 hours/day)

at $9.98/hour ($1,440.00/month)

Associates degree

Last Active

June 26th, 2026 (today)

Member Since

December 23rd, 2024

Profile Description

I am a dedicated customer service professional with over two years of experience handling diverse customer and client interactions across technical support, sales, and financial accounts through voice and multitasking channels. I am highly proficient in using various tools and systems, adapting quickly to new platforms, and managing multiple tasks efficiently while maintaining service quality. In addition, I possess strong creative editing skills, specializing in enhancing videos and images to produce visually engaging results. With excellent communication and interpersonal abilities, I work effectively both independently and within a team, consistently turning ideas into impactful outcomes with attention to detail and a commitment to excellence.

Top Skills

Experience: 1 - 2 years

I'm a small TikTok creator I do a lot of video editing and I'm part timer on school to edit class work video, I start doing content and editing when I'm 10th grade I'll do film, shortfilms,reels, highlights the most app that I'm comfortable to use is Capcut + canva

Experience: 2 - 5 years

Dedicated Customer Service professional with 2 years of hands-on experience supporting telecommunications, technical, and sales accounts. Through this experience, I have developed strong customer engagement skills, effectively handling inquiries, troubleshooting technical issues, and providing accurate product and service information. I am highly skilled in delivering solutions that improve customer satisfaction while also identifying opportunities to promote relevant products and services. I have obtained valuable skills in clear communication, active listening, and problem-solving, enabling me to manage diverse customer concerns with professionalism and empathy. My background has strengthened my ability to work in fast-paced, high-volume environments, meet performance metrics, and adapt quickly to new tools and systems. I consistently demonstrate attention to detail, time management, and a results-driven mindset, contributing to both customer retention and business growth. Skills Obtained Through Experience Professional Customer Communication (Phone, Chat, Email) Technical Support & Basic Troubleshooting Telecom and Product Knowledge Sales Support, Upselling & Cross-Selling Techniques Customer Retention & Conflict Resolution Active Listening and Empathy Problem-Solving & Critical Thinking Time Management & Multitasking CRM and Ticketing System Proficiency Performance Metric Awareness (CSAT, AHT, Sales Goals) Adaptability and Continuous Learning Team Collaboration and Accountability

Other Skills

Basic Information

Age
23
Gender
Male
Website
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Address
Makati city, Metro manila
Tests Taken
None
Government ID
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