Medical VA | Customer Service

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Associates degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

December 22nd, 2024

Profile Description

Hi there!
I bring extensive experience in Healthcare Provider and Member Services, supported by nearly four years of hands-on involvement in medical administration and patient support. My background has equipped me with strong communication skills, a keen eye for detail, and the ability to manage complex tasks efficiently in a fast-paced environment.
My expertise includes:
?? Providing accurate information on member benefits, eligibility, and coverage details
?? Processing medical claims and assisting with billing-related inquiries
?? Handling medical prior authorizations and plan reinstatements with insurance providers
?? Accepting patient payments and ensuring proper documentation
?? Coordinating with pharmacy technicians to support prescription needs
?? Ordering ID cards and supporting member account updates
?? Verifying provider contracts and assisting with network inquiries during inbound calls
?? Managing and updating patient records while maintaining confidentiality and compliance with HIPAA regulations
?? Delivering high-quality customer service in both provider and member-facing interactions
?? Communicating with healthcare professionals to support continuity of care and smooth administrative workflows
My goal is to reduce administrative burdens and ensure a seamless experience for both members and healthcare providers. With a proven ability to stay organized and adaptable, I strive to enhance operational efficiency and improve patient satisfaction.
Let?s work together to create a more responsive and streamlined healthcare support system!