Hi! I'm Jeruzzel, a dedicated Customer Support Representative with a strong background in handling customer inquiries, resolving issues, and ensuring smooth communication. I have experience using Freshdesk, where I managed support tickets, responded to customer concerns, and tracked service progress efficiently.
While I’m new to the VA field, my hands-on experience in customer service has sharpened my skills in clear communication, organization, and problem-solving — all of which I’m excited to bring to a part-time virtual assistant role.
I’m available any time of the day, and I’m looking for part-time, remote opportunities where I can contribute to a team and continue doing what I love — helping people and keeping things running smoothly.
If you’re looking for a dependable and friendly VA with real-world support experience, I’d love to connect!
Experience: 6 months - 1 year
As a CSR, I excel in active listening, clear communication, problem-solving, empathy, patience, conflict resolution, product knowledge, multitasking, time management, and always staying customer-focused.
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