Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.75/hour ($727.26/month)

Bachelors degree

Last Active

July 5th, 2026 (17 days ago)

Member Since

December 11th, 2024

Profile Description

My name is ---------- ---------- , a 30-year-old professional from Candijay, Bohol, Philippines. With a diverse background in content moderation and customer service, I bring a combination of technical expertise and strong communication skills to my work.

I began my career as a Content Moderator for a social media platform at Wipro BPO Philippines LTD, Inc., where I spent three years ensuring the platform maintained a safe and welcoming space for users. My role involved reviewing user-generated content, ensuring compliance with community guidelines, and flagging inappropriate or harmful material. I was responsible for addressing user reports, removing content that violated policies, and collaborating with cross-functional teams to continuously improve the moderation process.

After my experience in content moderation, I transitioned to a Customer Service Representative role at Ibex Global Solutions Inc., where I worked for one year. In this position, I handled customer inquiries, resolved issues, and provided support. I was proud to be recognized as the Top 1 Agent for 4 consecutive months, which highlighted my ability to consistently deliver outstanding service under pressure. This role strengthened my problem-solving abilities, attention to detail, and capacity for multitasking while managing my time effectively to meet and exceed performance goals.

My key strengths include problem-solving, attention to detail, and the ability to work efficiently in fast-paced environments. I excel at multitasking and time management, and I thrive in collaborative team settings. I am passionate about providing excellent service and creating positive experiences, and I am always eager to take on new challenges.