Results-driven and detail-oriented professional with nearly 7 years of solid experience as an Executive Assistant, Healthcare Virtual Assistant, and Customer Service/Technical Support specialist. I excel in high-level communication, reporting, scheduling, workflow optimization, and administrative operations across multiple line of business and corporate environments. Known for being proactive, reliable, and highly organized, I consistently deliver efficient, high-quality support with minimal supervision.
Experience: 2 - 5 years
Domain, Webhosting, WordPress, SSL, Shopify, SEO, Website Building, Microsoft 365, Google Workspace, Tableau & PowerBI
Experience: 2 - 5 years
Handled different international line of business such as financial, telecommunication, retail & on demand delivery
Experience: 1 - 2 years
Executive Administrator to SVP, managing operation's team scorecard, sending reports to the directors & chief of supply chain, oversee reports completion with store-in-charge.
Experience: 1 - 2 years
Primacy Care, Pharmacy, Behavioral Health: Appointment Setting, Intake, Clinical Services & Insurance Verification
Experience: 6 months - 1 year
Led a team of customer support, overseeing daily operations, task allocation, and performance tracking. Designed and implemented workflows to improve productivity, conducted regular coaching to boost efficiency, and served as the main liaison between management and the team to ensure alignment with company goals.
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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