Cold Caller/ Appointment Setter/ Call Center Experience

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

June 30th, 2026 (8 days ago)

Member Since

December 3rd, 2024

Profile Description

COLD CALLER/ APPOINTMENT SETTER
o Initiating and handling outbound calls with clarity and diplomacy to engage contacts, gather information, or schedule appointments.

o Providing high-level administrative support including data entry, report generation, and document management.

CALL CENTER AGENT
o Handling high volumes of inbound and outbound calls with professionalism and efficiency.
o Addressing customer concerns, answering questions, and resolving issues in a timely manner.
o Accurately documenting call details and updating internal systems while ensuring data confidentiality.
o Following established protocols and compliance standards to ensure quality and accountability.
o Collaborating with tea ---------- mbers and supervisors to improve service delivery and meet performance targets.
o Performs other related tasks.

CHAT SUPPORT
o Responding to customer inquiries via live chat, email, and messaging platforms with professionalism and clarity.
o Troubleshooting issues, providing step-by-step guidance, and escalating complex concerns to appropriate departments.
o Maintaining accurate records of customer interactions while safeguarding confidential information.
o Adhering to internal guidelines and policies to ensure compliance and service quality.
o Managing multiple conversations at once while maintaining accuracy and customer satisfaction.

SKILLS:
CRM Management
Outboud/Inbound Calls
Communication Skills