Dedicated and skilled Desktop Support Technician with over 3 years of experience in providing
exceptional technical support and troubleshooting for hardware, software, and networking issues.
Seeking to leverage expertise in challenging new roles.
Experience: Less than 6 months
Providing technical support for back-office users, resolving hardware and software issues efficiently. Conduct training sessions for users on new applications. Collaborating with the IT team to implement system upgrades and improve user experience. Respond to support tickets via ticketing system or in person, achieving a resolution of 100?pending on the severity of the issue.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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