Patrizsia
Operations Team Manager, Marketing Associate
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.30/hour ($1,600.00/month)
Bachelors degree
Last Active
July 5th, 2026 (6 days ago)
Member Since
November 26th, 2024
Profile Description
I have been a Team Manager for 5 years, focusing on customer service and client retention in a BPO Environment.
Top Skills
Professional Services » Management Services » Business Management
Experience: 5 - 10 years
The Team Manager duties and responsibilities: - Coach, evaluate, and develop Business Travel Consultants - Create and streamline SOPs - Conduct performance review and management - Directs daily business functions to maximize efficiency, lead high-performing teams, and drive strategic growth - Responsible for establishing operational goals and developing strategies that consistently meet or exceed client SLAs regarding productivity and quality - Serve as a key bridge between stakeholders in a BPO environment, delivering regular business reviews to clients and the executive team, while collaborating internally to support and foster organic business growth
Office and Administration » Operation Management
Experience: 5 - 10 years
Role: Team Manager for a Business Travel platform
Office and Administration » Client Relationship Management
Experience: 5 - 10 years
Ensure client retention and lead business to growth
Other Skills
Customer Support » SaaS
Experience: 5 - 10 years
Team Manager for a SaaS platform
Customer Support » Customer Service
Experience: 5 - 10 years
Manage itineraries, book flights, hotel, and transfer for business travelers. Acted as their point of contact for any concerns and resolve issues within SLA, aiming for satisfactory service
Marketing » Copywriting » Email Copywriting
Experience: 2 - 5 years
Customer Support » Customer Relationship Management
Experience: 5 - 10 years
Responsible for overseeing the quality, customer satisfaction, and resolution of Business Travel Consultants
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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