Operations & HR Manager with Media and Content Expertise

In this multifaceted role, I have developed a strong expertise in managing financial transactions, human resources operations, and talent acquisition while maintaining a high level of organization and communication across all functions. Account Management and Financial Oversight: I am responsible for processing transactions, including creating and issuing invoices, sending bills to clients, and posting payments. I handle account inquiries efficiently, ensuring that clients’ questions and concerns are resolved promptly, especially in regards to past-due amounts. Additionally, I maintain and monitor weekly collection reports, working closely with the Finance Manager to ensure accuracy and timely updates. Payroll Administration: I manage the company's monthly payroll, ensuring all employees are paid on time and that all payroll-related processes comply with internal policies and legal requirements. File Management and Record Keeping: I oversee the organization of all company documents, establishing a streamlined system for naming, categorizing, and archiving files. I also maintain and update employee records and databases, ensuring that all data is accurately documented and easily accessible. Communication and Client Relations: I regularly communicate with clients, visitors, and internal teams through email, phone calls, and in-person interactions. My focus is on ensuring clear, professional, and effective communication at all levels of the organization. Talent Acquisition and Employee Relations: I lead the recruitment process, from sourcing and attracting candidates to conducting interviews, hiring, and onboarding new employees. I also address employee concerns, working proactively to resolve issues and provide support to ensure a positive and productive workplace environment.