April

Customer Representative and Financing Manager

80 ID PROOF
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Overview

Looking for part-time work (3 hours/day)

at $4.97/hour ($360.00/month)

Bachelors degree

Last Active

June 29th, 2026 (10 days ago)

Member Since

November 11th, 2024

Profile Description

I bring a strong foundation in customer service, honed through years of experience handling complex client issues with professionalism and empathy.
My communication skills both verbal and written are a key strength, allowing me to de-escalate tense situations and turn dissatisfied customers into loyal advocates.
My ability to stay calm under pressure, manage time effectively, and collaborate across departments makes me a reliable asset in any fast-paced, client-facing environment.

Top Skills

Experience: 5 - 10 years

I have 8 years of experience delivering high-quality customer support to clients across phone, email, and chat. I consistently meet and exceed satisfaction targets through active listening, empathy, and tailored solutions.

Experience: 5 - 10 years

I quickly adjust to new systems, processes, and product updates, and I thrive in environments of change and innovation.

Other Skills

Experience: 2 - 5 years

Capable of guiding customers through basic troubleshooting steps and working with product teams to report and follow up on more complex issues.

Experience: 5 - 10 years

I am Strong communicator who adapts tone and message depending on the customer. I write clear, professional emails and speak confidently and respectfully in high-pressure situations.

Experience: 2 - 5 years

I approach issues analytically, quickly identifying the root cause and offering solutions that align with both customer needs and company policy.

Experience: 5 - 10 years

I work well within cross-functional teams and value knowledge-sharing to improve the overall service experience. Encourage everyone to speak up their mind to help the team growing.

Basic Information

Age
29
Gender
Female
Website
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Address
Santa Ana, Pampanga
Tests Taken
IQ
Score:  131
DISC
Dominance: 38%
Influence: 26%
Steadiness: 23%
Compliance: 13%
English
C1(Advanced)
Government ID
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