Sales Support & Appointment Setter | CSR & Tech Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

November 10th, 2024

Profile Description

Hi, I’m Aejay Trugillo. I am a dedicated Virtual Assistant with a strong background in high-volume environments that require a mix of sales grit and technical precision. With experience at VXI Global Holdings and specialized work in Medicare/ACA insurance campaigns, I know how to handle complex scripts, overcome objections, and maintain a professional brand image.

I don’t just "do tasks"—I focus on Show-Rate Optimization and Lead Integrity. I ensure that every appointment I book is qualified and that every customer interaction is handled with absolute professionalism.

Core Competencies:
Appointment Setting & Cold Calling: Expert at high-volume outbound outreach and lead qualification.

Customer & Tech Support: 2 years of experience at VXI handling troubleshooting and de-escalation (Email, Chat, Phone).

Relationship Management: Strategic lead follow-ups and nurturing to ensure high show rates.

AI-Assisted Content: Efficiently drafting newsletters, email sequences, and mini-posts to keep leads engaged.

Script-Based Sales: Professional objection handling and persuasive communication to drive conversions.

Data Entry & Admin Support: Organizing workflows and maintaining accurate records for seamless team handoffs.

Why Hire Me?
Insurance Industry Experience: I understand the compliance and persistence needed for Medicare/ACA/Medicaid campaigns.

Technical Edge: My tech support background means I am comfortable with various dialers, remote software, and digital tools.

Reliable Infrastructure: I operate from a dedicated home office with a stable, high-speed internet connection (results available upon request).

Long-Term Mindset: I am looking for a stable partnership where I can grow with your company and contribute to your bottom-line success.

I am available for full-time or part-time roles and am fully committed to working U.S. Business Hours.

Let’s connect and discuss how I can help streamline your operations and grow your sales pipeline!