Ana

Customer Service Representative, Technical support Representative, Cold calling,

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Overview

Looking for full-time work (7 hours/day)

at $3.97/hour ($672.00/month)

High school diploma

Last Active

July 6th, 2026 (3 days ago)

Member Since

November 9th, 2024

Profile Description

I am a highly versatile and detail-oriented professional with over 3 years of combined experience in customer service, technical support, and data accuracy. My background features 2 years as a professional Transcriptionist, where I mastered active listening and precise documentation, alongside a strong foundation in Technical Support and specialized Hotel Reservations. Additionally, I bring sharp communication and persuasion skills from my experience in cold calling. I want to be known as a reliable, adaptive, and proactive worker who seamlessly blends technical troubleshooting with top-tier client relation skills to deliver exceptional results.

Top Skills

Experience: Less than 6 months

Skilled in outbound cold calling, lead generation, and objection handling. Able to build rapport quickly with prospects over the phone, deliver clear pitches, and drive conversions while maintaining a resilient and positive attitude.

Experience: 6 months - 1 year

Experienced in providing remote technical assistance, diagnostics, and issue resolution. Capable of handling basic to intermediate technical troubleshooting, managing support tickets, and translating complex technical concepts into easy-to-understand guidance for clients.

Experience: 2 - 5 years

Possess 2 years of professional transcription experience, focusing on speed, precision, and data confidentiality. Highly skilled at transcribing multi-speaker audio, filtering out background noise, and formatting documents according to strict client guidelines.

Other Skills

Basic Information

Age
36
Gender
Female
Website
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Address
Binalonan, Pangasinan
Tests Taken
None
Government ID
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