Doctor of Medicine (MD) and Healthcare Quality Assurance Specialist combining clinical precision with administrative efficiency. I help US healthcare practices protect data integrity, stay compliant, and run smoother patient operations — without the cost of an in-house clinician.
My experience spans oncology clinical navigation, hospice and home health QA, and primary care virtual assistance. As a Clinical Navigator for a US oncology practice, I manage high-volume patient scheduling, SBAR clinical documentation, prior authorization coordination (IV iron, ESAs, biosimilars), and care coordination inside iKnowMed (IKM). In hospice QA, I audited 57+ charts per week in HospiceMD for compliance and LCD eligibility alignment. In care coordination, I managed 515+ patient transitions of care.
Core strengths: EMR optimization (iKnowMed, HospiceMD, Amazing Charts, DataSoftLogic), chart auditing and clinical documentation improvement (CDI), prior authorization workflows, ICD-10 support, HIPAA compliance, and patient communication across portal, SMS, and
Whether you need a detail-oriented chart auditor, a reliable care coordinator, or a physician-level virtual assistant who understands the clinical reason behind every task, I bring medical knowledge most VAs simply don't have. Let's talk about how I can support your practice.
Experience: 1 - 2 years
Experience: 1 - 2 years
Bizbox, iHomis, HospiceMD
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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