Katherine

Customer Service Specialist | Customer Engagement Expert

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Overview

Looking for full-time work (8 hours/day)

at $9.93/hour ($1,920.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (15 days ago)

Member Since

November 6th, 2024

Profile Description

Enthusiastic and results-driven customer service professional with a strong background in customer outreach and engagement. With hands-on experience as a cold caller in a high-stakes political campaign, I excel in clear communication, problem-solving, and delivering positive customer experiences in fast-paced environments. Known for my empathy, resilience, and attention to detail, I’m dedicated to building trust with clients and enhancing brand loyalty through excellent service. Currently seeking opportunities to leverage my skills in a full-time customer service role with a focus on creating seamless customer experiences.

Top Skills

Customer Support » Sales Support

Experience: Less than 6 months

Able to support sales efforts by identifying customer needs and providing relevant product or service information. Contributes to upsell and cross-sell opportunities where appropriate.

Customer Support » Customer Service

Experience: 10+ years

Experienced in providing exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction. Skilled in adapting responses to meet varied client needs, fostering trust and loyalty.

Office and Administration » Communication

Experience: 5 - 10 years

Proficient in clear, effective communication across diverse channels. Able to engage customers with empathy and professionalism, enhancing brand reputation and customer trust.

Other Skills

Real Estate » Cold Calling

Experience: Less than 6 months

Hands-on experience in high-volume cold calling for a recent US election campaign. Successfully engaged and persuaded individuals, developed resilience, and honed persuasive communication skills.

Customer Support » Active Listening

Experience: 5 - 10 years

Highly attentive to customer needs, allowing for a more personalized and effective response. This skill contributes to positive customer interactions and solutions.

Office and Administration » Problem Solving

Experience: 5 - 10 years

Skilled at identifying customer issues and finding swift, practical solutions. Known for staying calm under pressure and working to resolve customer concerns efficiently.

Office and Administration » Time Managment

Experience: 5 - 10 years

Able to manage high call volumes and meet strict deadlines without compromising quality. Skilled in organizing tasks to ensure smooth and timely service delivery.

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: Kabacan, North Cotabato

Tests Taken: IQ
Score: 103: DISC
Dominance: 38
Influence: 15
Steadiness: 25
Compliance: 23: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”