Jonel

Outbound Caller

50 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

July 6th, 2026 (13 days ago)

Member Since

November 5th, 2024

Profile Description

I have over 6 years of experience in customer service and sales, including 4 years in the BPO industry and more than 2 years working remotely as a virtual assistant.

Most recently, I worked with American Dealer Services, where I handled outbound sales calls for auto insurance and extended auto warranties. My role involved reaching out to potential customers, understanding their needs, and offering solutions that fit their budget—whether that was helping them find the best insurance coverage or providing extended protection for their vehicle.

I handled a high volume of calls daily—around 600+—and focused on converting those into qualified leads. This experience really strengthened my communication skills, persistence, and ability to handle objections, which I believe are directly relevant to outbound sales in a car dealership

Also with my 2 years
in Health Insurance as an outbound caller- Benefits specialist, and we offered their covered benefits through their primary insurance and calling their pharmacy to verified their insurance and get their insurance information.
Medical Billing
we're calling insurance to verified claim status if it's denied or paid by the insurance, processing denied claim and doing appeals, posting payments and insurance verification.

Top Skills

Experience: 2 - 5 years

I worked in BPO industry for 4 years, 1year in Dental Insurance , 2 years in Medical Insurance as an outbound caller, we're calling insurance to verified claim status if it's denied or paid by the insurance, processing denied claim and doing appeals, posting payments and insurance verification. I worked for Dental for 1 year under Doctor's Network and we are contracted with PPO insurance. And I worked also as outbound callers for 2 years in Medical under Premium choice insurance services under Medicare Plans. We offered their covered benefits under Medical Coverage or Medicare Part B. Lastly, I worked as a cold caller realstate for 6 months and 8 months in Auto warranty US based account.

Experience: 1 - 2 years

I worked in BPO industry for 4 years, 1year in Dental Insurance , 2 years in Medical Insurance as an outbound caller, we're calling insurance to verified claim status if it's denied or paid by the insurance, processing denied claim and doing appeals, posting payments and insurance verification. I worked for Dental for 1 year under Doctor's Network and we are contracted with PPO insurance. And I worked also as outbound callers for 2 years in Medical under Premium choice insurance services under Medicare Plans. We offered their covered benefits under Medical Coverage or Medicare Part B. Lastly, I worked as a cold caller realstate for 6 months and 8 months in Auto warranty US based account.

Other Skills

Basic Information

Age
30
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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