Customer Service Assistant with Paralegal and FCRA experience

Overview

Looking for full-time work (8 hours/day)

at $5.56/hour ($1,075.20/month)

Associates degree

Last Active

July 8th, 2026 (yesterday)

Member Since

November 1st, 2024

Profile Description

Hi, I'm Carmel, a results-driven Paralegal Virtual Assistant with over 16 years of experience providing legal and administrative support across Personal Injury, Debt Collection and FCRA matters.

I help law firms streamline operations, improve client communication, and keep cases moving efficiently from intake to resolution. My expertise includes client intake, case management, medical records and billing retrieval, demand package preparation, discovery support, document drafting, case tracking, and coordinating with clients, providers, and insurance carriers.

I understand that in personal injury law, responsiveness, organization, and attention to detail directly impact case outcomes and client satisfaction. That's why I take a proactive approach to managing deadlines, maintaining accurate case files, and ensuring attorneys have the information they need when they need it.

Having worked remotely with U.S.-based law firms, I am skilled at managing high-volume caseloads, adapting to firm-specific workflows, and utilizing legal case management platforms to maximize efficiency. My goal is simple: to help attorneys save time, reduce administrative burden, and focus on achieving the best possible results for their clients.

If you're looking for a dependable Paralegal Virtual Assistant who can seamlessly integrate into your team and add value from day one, I'd love to connect.