Overview
Looking for full-time work (8 hours/day)
at $3.71/hour ($716.80/month)
Bachelors degree
Last Active
July 3rd, 2026 (23 days ago)
Member Since
October 24th, 2024
Profile Description
With over five years of experience in the BPO industry, specializing in US Medical Healthcare, I excel in claims processing, appeals management, and providing exceptional customer support. I was promoted to Subject Matter Expert, where I trained teams and received top performance awards.
I’ve also gained valuable skills in customer service, management, and administration from roles such as Cashier/Receptionist, Hotel Supervisor, Customer Service Agent, and Market Researcher.
I am now seeking opportunities where I can apply my strong administrative, customer service, and healthcare expertise to help businesses operate more efficiently and deliver excellent service to clients or patients.
Top Skills
Customer Support » Healthcare
Experience: 2 - 5 years
I have over five years of experience providing customer support in the US healthcare industry, assisting patients and healthcare professionals with medical claims processing, appeals, and grievances. My role involved contacting healthcare providers directly to resolve claims issues, explain policies, and ensure compliance with healthcare regulations while maintaining high levels of customer satisfaction through proactive follow-ups and accurate resolutions.
Customer Support » Customer Service
Experience: 2 - 5 years
Office and Administration » Administrative Support
Experience: 2 - 5 years
Other Skills
Project Management » Trello
Experience: Less than 6 months
Design » Graphic Design » Canva
Experience: 1 - 2 years
Video Editing » CapCut
Experience: 1 - 2 years
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pagadian City, Zamboanga del Sur
- Tests Taken
- DISC
- Dominance: 32%
- Influence: 28%
- Steadiness: 28%
- Compliance: 12%
- Government ID
- Sign Up with Pro Account to View
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