Overview
Looking for full-time work (8 hours/day)
at $5.73/hour ($1,107.20/month)
High school diploma
Last Active
July 9th, 2026 (today)
Member Since
December 23rd, 2016
Profile Description
Operations Manager with 21 years of BPO leadership across Banking & Finance, Healthcare, HRO, and Telecommunications. Certified Lean Six Sigma Green Belt with a track record of driving KPI performance, building high-performing teams, and delivering process improvements that stick.
Former senior leader at Genpact, HSBC, ADP, and Capgemini. I have managed compliance-heavy operations, led teams of 20+, and consistently developed the people under me into the next level.
If you need someone to own your operations — managing your team, hitting your metrics, and fixing what's broken — I am available now, 100% remote.
Top Skills
Project Management
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 10+ years
Other Skills
Basic Information
- Age
- 46
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 28%
- Influence: 34%
- Steadiness: 24%
- Compliance: 14%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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