Angelica

Operations & Admin Specialist | CRM Management & Workflow Optimization

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

High school diploma

Last Active

June 25th, 2026 (today)

Member Since

October 22nd, 2024

Profile Description

I am a systems-focused Assistant Manager with a "zero-error" philosophy. As a natural observer, I don't just follow processes I study them to identify gaps, eliminate overlaps, and optimize workflows to protect your time and ensure your data remains a reliable "source of truth. I am seeking a long-term partnership with a client who values technical skill, reliability, and a proactive mindset.

Core Strengths I bring to your team:

- Operational Precision: I have a high technical aptitude for managing detailed data entry and quality control with a focus on accuracy.

- Tech-Enabled Admin: I proactively use tools like AI and advanced Google Sheets (QUERY, IMPORTRANGE) to build tracking systems that reduce manual workload.

- Proactive Support: I thrive in structured work but am confident in assisting with software transitions and building repeatable systems for day-to-day operations.

SKILLS 
- Customer Service & Client Support
- Administrative Assistance
- Data Entry & Data Management
- Appointment Scheduling & Calendar Management
- CRM Management (Zoho CRM)
- Medical VA Support
- Insurance Verification
- Inbound & Outbound Calls
- Lead Follow-Up & Appointment Setting
- Email & Chat Support
- Task & Time Management
- Attention to Detail
- Problem-Solving
- Communication & Organization

TOOLS & SOFTWARE
- Google Workspace (Docs, Sheets, Gmail)
- Microsoft Office
- Zoho CRM
- Mindbody
- CallRail
- Athena
- Availity
- UHC Portal
- Outlook
- Slack
- Zoom

Top Skills

Experience: 1 - 2 years

I excel in customer service through my strong communication skills, empathy, and problem-solving abilities. I consistently strive to understand customer needs and provide effective solutions, ensuring a positive experience. My attention to detail and patience allow me to handle inquiries and complaints with professionalism.

Experience: 1 - 2 years

In my previous job I learn to work in a fast paced environment and adapt quickly to changes and learn quickly a new tools.

Experience: Less than 6 months

I attended training where we learn calendar management using tools like google calendar and calendly.

Other Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: Less than 6 months

As a previous customer representative giving attention to detail is very important as I want to provide a best quality of service making sure that I satisfied my clients with my work

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
25
Gender
Female
Website
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Address
Quezon City, Metro Manila, Metro Manila
Tests Taken
IQ
Score:  113
DISC
Dominance: 29%
Influence: 7%
Steadiness: 40%
Compliance: 24%
English
C1(Advanced)
Government ID
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