More than 1 year of Experience as SMM/Relocation & Shipping Specialist

Overview

Looking for full-time work (8 hours/day)

at $6.64/hour ($1,280.00/month)

Bachelors degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

October 22nd, 2024

Profile Description

Professional Virtual Assistant | Social Media Manager | Admin & Customer Support Specialist 

Hi! I’m Maricar Castillo, a reliable and results-driven Virtual Assistant with 1+ years of experience in logistics support, freight-forwarding coordination, administrative support, and social media management. Successfully managed 1,000+ client interactions, ensuring high-quality customer service, lead generation, and booking conversion, consistently exceeding performance targets by 8–10%. Skilled in data entry, CRM management, shipment coordination, documentation processing, and email communication. Proven ability to execute digital marketing campaigns (Google Ads, YouTube marketing), generating 40,000+ views and increasing inbound inquiries. Highly proficient in time management, multitasking, and process optimization, with a strong focus on improving operational efficiency and client satisfaction.

I specialize in handling daily operations, managing customer communications, and creating engaging social media content that improves brand visibility, engagement, and conversions.

What I Can Do for Your Business

Virtual Assistant Services
 - Email management & professional email writing
 - Data entry & CRM management
 - Calendar & appointment scheduling (Calendly)
 - Document organization & admin support

Social Media Management & Content Creation
 -  Content calendar planning & trend research
  - Graphic design using Canva & Short-form video editing using CapCut
 - Caption writing with SEO-optimized keywords 
 - Analytics monitoring & basic reporting

Tools & Platforms I Use
 - Google Workspace
 -  Microsoft Office
 - Canva | CapCut
 - CRM Systems
 - Calendly
 - Social Media Platforms (Facebook, Instagram) 

Why Clients Choose Me
 - Detail-oriented & organized
 - Strong English communication skills
 - Tech-savvy & fast learner
 - Proactive, dependable, and trustworthy
 - Experienced in logistics, relocation, and service-based businesses

I’ve worked with moving and logistics companies, supporting customer service operations, shipping documentation, and digital marketing efforts, ensuring smooth workflows and excellent client experience.

Let’s Work Together

If you’re looking for a Virtual Assistant, Social Media Manager, or Customer Support VA who is organized, creative, and committed to quality work, I’d love to help your business grow.

Send me a message and let’s get started!