Cristina

Amazon VA | Account Health & Listing Specialist

70 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $6.66/hour ($800.00/month)

Bachelors degree

Last Active

June 25th, 2026 (2 days ago)

Member Since

October 21st, 2024

Profile Description

!! Are Amazon account issues slowing down your sales or putting your store at risk? I help Amazon sellers resolve account health problems, fix stranded or suppressed listings, and manage Seller Support cases efficiently—so you can stay compliant, protected, and profitable. !!

I specialise in Amazon Account Health and compliance-driven issue resolution, with hands-on experience supporting sellers across multiple marketplaces. My work focuses on accuracy, policy alignment, and fast resolution, ensuring your Amazon business remains active and in good standing.

= How I Support Amazon Sellers =
@ Account Health & Policy Compliance
* Resolve Suspected & Received IP Complaints
* Handle Product Condition & Customer Complaints
* Address Restricted Product Policy Violations
* Reduce Invoice Defect Rate (IDR) to prevent deactivation
* Assist with account reinstatement and preventive compliance
* Submit SDS documents for Dangerous Goods (Hazmat) Products

@ Listing Fixes & Optimisation
* Unstrand inventory and reinstate suppressed/inactive listings
* Fix blocked listings in line with Amazon policies
* Create and edit listings via backend or flat files
* Build parent-child variations using feed files
* Ensure listing accuracy, structure, and compliance
* Resolve shipment creation error

@ Seller Support Case Management
* Open, monitor, and follow up Seller Central cases
* Escalate unresolved issues to SPRM and SAS Core Support
* Provide clear documentation and persistent follow-ups for faster results

+ Tools & Skills +
* Amazon Seller Central (Advanced)
* Flat File & Feed File Mastery
* Product Listing Creation & Management
* Strong written communication for effective Plans of Action
* Experience with US, CA, UK, and other Amazon marketplaces
* Helium 10
* Data Dive

Why Work With Me?
= I treat every Amazon store as if it were my own. I’m proactive, detail-oriented, and focused on preventing small issues from turning into costly account problems. My goal is to keep your listings live, your account healthy, and your operations running smoothly.

Available for full-time or part-time roles

* Open to long-term collaborations with private label sellers, agencies, and brand owners.

--> Message me today and let’s discuss how I can support and protect your Amazon business.

Top Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Proficient in managing FBA-related tasks including resolving stranded inventory, fixing suppressed or inactive listings, and ensuring products meet Amazon’s FBA requirements. I also handle flat file uploads for bulk listing updates, create variations, and coordinate with Seller Support to resolve FBA listing and inventory issues efficiently.

Experience: 1 - 2 years

Skilled in creating, updating, and optimizing product listings manually and via flat files. I resolve listing issues such as stranded, suppressed, and inactive ASINs by ensuring compliance with Amazon guidelines. Experienced in creating parent-child variations, editing backend content, and maintaining listing accuracy to improve visibility and conversions.

Other Skills

Experience: 1 - 2 years

I have hands-on experience managing Amazon Seller Central accounts, focusing on resolving account health issues (IP complaints, product condition, restricted listings, and IDR problems), fixing listing errors (stranded, suppressed, inactive), and handling flat file uploads. I also open, monitor, and escalate cases with Amazon Seller Support, SPRM, and SAS to ensure faster issue resolution. Skilled in creating and optimizing listings, managing variations, and ensuring full compliance with Amazon policies.

As a professional with experience in construction and engineering, I've successfully managed responsibilities in a construction company as a personal assistant/secretary and permit coordinator, streamlining workflows and coordinating essential permits for project compliance. My role as a licensing and permits administrator also deepened my knowledge of regulatory requirements. Additionally, I bring strong analytical skills from my civil engineering studies, which I’m currently pursuing in my 3rd year. This background equips me with a blend of technical and administrative expertise to support engineering and construction-related tasks efficiently.

Experience: 2 - 5 years

Proficient in data entry, I have experience accurately inputting, updating, and managing data across various platforms. My roles in administrative and documentation settings have strengthened my attention to detail, ensuring that records are precise, well-organized, and easily accessible. I’m skilled in maintaining data integrity and handling large volumes of information efficiently, supporting accurate reporting and streamlined operations.

Experience: 2 - 5 years

With a strong focus on accuracy and precision, I bring a keen attention to detail to every task. My experience in roles involving documentation, data entry, and regulatory compliance has honed my ability to identify errors, maintain data integrity, and ensure that all work meets high standards. This skill allows me to deliver reliable results, support quality control, and contribute to efficient, error-free operations.

Experience: Less than 6 months

Experience: 2 - 5 years

With a strong background as a personal assistant, I bring experience in managing schedules, coordinating communications, and handling administrative tasks with precision and confidentiality. My work in the construction industry required multitasking across various departments, ensuring efficient operations and supporting executives with daily responsibilities. I’m skilled in prioritizing tasks, anticipating needs, and providing comprehensive support to optimize workflow and productivity.

Bringing extensive experience in administrative support, I have assisted teams and executives by managing communications, organizing files, handling data entry, and overseeing daily operations. My background includes roles in municipal and construction settings, where I coordinated documentation, scheduled meetings, and provided critical support for efficient workflows. I’m skilled at multitasking and proactive problem-solving, ensuring seamless administrative processes and timely completion of tasks.

Basic Information

Age
27
Gender
Female
Website
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Address
Santa Catalina, Negros Oriental
Tests Taken
IQ
Score:  119
DISC
Dominance: 19%
Influence: 19%
Steadiness: 31%
Compliance: 31%
English
C2(Advanced/Mastery)
Government ID
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