Embarking on my professional journey within the Business Process Outsourcing (BPO) sector, I initially assumed the role of a Customer Service Representative, addressing a diverse array of customer inquiries. Transitioning to the medical billing domain, I meticulously examine patient files to discern codes for insurance payments, overseeing the intricate claims process and diligently addressing discrepancies. Acquiring proficiency in tools such as DrChrono, Office Ally, and Prompt, I became well-versed in Electronic Health Records (EHRs). Venturing into the Real Estate Industry, I served as an Appointment Setter for Poplar Homes, employing strategic cold calls to engage property owners and secure management services, while enhancing my operational prowess with tools like HubSpot and Zoho. My professional repertoire is characterized by excellent communication skills and a robust work ethic, positioning me as a valuable asset capable of navigating the complexities of Medical Billing, and Real Estate domains.
Experience: 1 - 2 years
I work for a US-based property management company, as a Market Development Associate (MDA), it was my job to get in touch with prospective landlords considering leasing out their properties and provide them with an extensive overview of our property management services. After identifying the owner's level of interest, I had to schedule a meeting with our trained Market Specialists, whose job was to work with signing the agreement.
Experience: 2 - 5 years
My responsibilities as a medical biller include carefully reviewing patient files to determine specific codes that enable insurance companies to pay. Handling the complex process of processing insurance claims requires thorough follow-up to address discrepancies or denials. In addition, I pay close attention to detail while handling patient invoicing to ensure clarity and correctness. I also stay current on changes in healthcare regulations to ensure compliance. Familiar with tools/EHRs like DrChrono, Office Ally & Prompt.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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