Overview
Looking for full-time work (8 hours/day)
at $2.69/hour ($518.40/month)
Associates degree
Last Active
July 7th, 2026 (yesterday)
Member Since
October 13th, 2024
Profile Description
As a Team Leader, I managed a team of 21 customer service agents, focusing on optimizing performance and ensuring high-quality service delivery. My responsibilities included guiding and supporting the team to work efficiently, while ensuring strict adherence to company protocols. I also played a key role in maintaining exceptional customer service standards, fostering a positive and productive work environment.
Top Skills
Office and Administration » Data Entry
Experience: Less than 6 months
I assisted customers in updating their account details and delivery information, ensuring accuracy and a smooth process for their orders and services.
Customer Support » Customer Service
Experience: 1 - 2 years
I assisted customers with a variety of Amazon order-related concerns, including checking delivery status, addressing charge inquiries, processing refunds, and resolving other order-related issues, ensuring a seamless and satisfactory customer experience.
Office and Administration » Attention to Detail
Experience: 1 - 2 years
I have a strong attention to detail, which allows me to consistently deliver high-quality work, especially when addressing charge inquiries and processing refunds. I take pride in being thorough and precise.
Office and Administration » Team Leadership
Experience: Less than 6 months
Managed a team of 21 customer service agents, with a focus on enhancing performance and delivering excellent service. My role involved coaching and supporting the team to work effectively, while ensuring compliance with company policies. I was also instrumental in upholding high customer service standards and promoting a positive, productive team environment.
Other Skills
Basic Information
- Age
- 24
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Ormoc City, Leyte
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 24%
- Influence: 19%
- Steadiness: 42%
- Compliance: 15%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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