Nielson

Medical VA / REVA

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.64/hour ($896.00/month)

Bachelors degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

October 10th, 2024

Profile Description

Dynamic and results-oriented professional with over 8 years of management experience in restaurant operations and 5 years in customer service roles across healthcare and mortgage sectors. Proven track record in enhancing operational efficiency, driving customer satisfaction, and leading high-performing teams.
In my restaurant management role, I successfully oversaw daily operations, ensuring a high standard of service and efficient workflow. My experience as a Customer Service Representative and Team Lead in the mortgage industry honed my skills in KPI management, data entry, bookkeeping, and training. I have effectively managed team performance through call audits and continuous feedback, resulting in improved customer satisfaction scores.
I am adept at using Microsoft Outlook for email management and possess strong organizational skills that contribute to seamless operations. My educational background in Hotel and Restaurant Management complements my practical experience, enabling me to deliver exceptional service in diverse environments.
I am looking to leverage my extensive experience in a challenging role that allows me to contribute to team success and drive operational excellence

Top Skills

Experience: 10+ years

With over 13 years of diverse customer service experience, I have honed my skills in three key sectors. I spent three years in healthcare, where I provided compassionate support to patients and efficiently managed inquiries. In the mortgage industry, I dedicated two years to assisting clients with account management, ensuring clarity and satisfaction throughout the process. Additionally, my eight years in restaurant operations involved delivering exceptional service in fast-paced environments, training staff, and enhancing customer experiences. My background equips me with a strong ability to communicate effectively, solve problems, and build lasting relationships with clients.

Other Skills

Basic Information

Age
35
Gender
Male
Website
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Address
Muntinlupa, Metro Manila
Tests Taken
None
Government ID
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