Virtual Assistant | GoHighLevel & Automation Specialist

Proficient in creating both static and video (animated/moving) designs using Canva. I design social media posts, marketing materials, and promotional graphics that align with the brand’s look and feel. I can also edit short videos or reels, add captions, transitions, and effects to make visuals more engaging. I’m confident in using Canva’s advanced tools for layout design, content resizing, and animation.

Use AI tools like ChatGPT to create content, and automate repetitive tasks. Familiar with AI automation setups that help simplify marketing or admin workflows.

Confident in using GoHighLevel for funnel building, automations, lead generation, and email campaigns. I can create and customize landing pages, set up workflows, and automate lead capture forms and follow-ups. I also handle contact organization, appointment booking setups, and pipeline management. Familiar with optimizing funnels for better conversion and tracking results to support marketing goals.

Familiar with handling CRMs like GoHighLevel and HubSpot for organizing leads, updating contact records, and tracking communication. I make sure pipelines are always accurate and up to date.

Handled customer concerns for a digital/SaaS platform, including account setup, troubleshooting, and feature guidance. Comfortable using CRM systems and chat tools for daily support tasks.

Used in my customer and admin support roles to extract and organize data from the company platform. I often handled transaction tracking, reports, and audits to ensure accuracy and transparency.

Worked a few months under T-Mobile (Alorica PH), handling customer inquiries, billing concerns, and account assistance. I also have 3 years of experience as a customer and admin support staff for an online platform, where I directly communicated with clients to resolve account issues and ensure smooth operations.

Part of my role involves creating and managing cold email campaigns to generate leads. I write and organize outreach emails, track responses, and test different approaches to improve engagement.

Experienced in identifying and collecting qualified leads through social media, directories, and niche research. I organize lead lists in spreadsheets or CRMs, ensuring details are accurate and ready for outreach.

Used for documentation, reports, and internal notes. I make sure shared files are clear, organized, and easy for the team to access.

Capable of handling data collection and entry tasks accurately and efficiently. Maintains high attention to detail and ensures data integrity in all administrative work.

Provided reliable admin assistance such as scheduling, client coordination, and handling team communication. I’m comfortable juggling multiple tasks and keeping operations running smoothly.

Able to use Zapier to connect different tools and automate tasks such as form submissions, lead tagging, or email notifications. I create simple yet effective zaps that help streamline workflows and reduce manual work in admin and marketing processes.

Familiar with using Make.com (Integromat) for automation and integration between multiple apps. I can build workflows that connect CRM, Google Sheets, and email tools to ensure smooth data flow and task automation within digital operations.

Leverage AI tools to automate repetitive processes and streamline workflows, especially in marketing and administrative tasks.