Customer Service Representative and Social Media Management Support

Overview

Looking for any work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelor's degree

Last Active

July 6th, 2026 (6 days ago)

Member Since

October 2nd, 2024

Profile Description

I am a dedicated and results-driven Customer Support Representative with over four years of experience handling telecommunications, healthcare, and service-based accounts. I specialize in managing inbound and outbound calls, resolving customer concerns efficiently, and maintaining high service quality and compliance standards of the company.

I am highly adaptable, detail-oriented, and comfortable working in fast-paced environments. Having handled multiple accounts within my BPO career, I have developed strong flexibility, problem-solving skills, and the ability to quickly learn new systems and processes. Although my professional background is primarily in customer service, I am highly interested in expanding into Social Media Management.

I am proficient in using platforms such as Facebook, X (formerly Twitter), Instagram, TikTok, and ---------- . While I may not yet have formal work experience in this area, I am eager to learn, undergo training, and continuously improve my skills to effectively support and grow your brand’s online presence.

I can assist with:
Content scheduling and posting
Handling customer and potential clients’ queries
Community engagement and responding to messages 
Basic graphic design using Canva
Simple video editing using CapCut and InShot
Monitoring engagement and maintaining brand consistency