Jenalyn
Licensed Professional Teacher/Customer Service Representative/Social Media Manager
With Timeproof
Overview
Looking for full-time work (12 hours/day)
at $2.49/hour ($720.00/month)
Bachelor's degree
Last Active
July 5th, 2026 (3 days ago)
Member Since
September 29th, 2024
Profile Description
Hi, I’m Jenalyn Juntilla I provide professional support in Customer service
and Social Media Management.
I offer professional assistance with strong optimal results and possess expertise in various areas, including
Customer support services
-billing, and
payments concerns
using CRM systems
-Managing transactions (Excel, Google Sheets)
Social Media Management Services
-Content creation (Canva posts, CapCut video editing, captions)
-Scheduling & publishing (Meta Business Suite, TikTok Scheduler, Hootsuite, Buffer)
-Community management (replying to comments and messages, audience engagement)
-Analytics & reporting (Instagram Insights, TikTok Analytics, Google Analytics)
-Brand consistency (aesthetic planning, content themes, brand voice)
-Paid advertising support (Google Ads campaign setup, ad monitoring, basic optimization)
I bring organization, clear communication, and efficiency to every task
Top Skills
Marketing » Social Media Management
Experience: Less than 6 months
Maintained consistent content in posting schedule to support audience growth and engagement. Developed graphics, using Canva and editing short form videos using Capcut for multiple platform in Facebook, Instagram, and Tiktok.
Customer Support » Customer Service
Experience: 6 months - 1 year
Handle inquiries in email and chat support, assisting customers with inquiries and ensuring timely and accurate responses. Maintained detailed customer transaction using CRM systems Coordinated with clients and internal teams to resolve issues efficiently and maintain smooth operations. Maintained detailed documentation and records of customer interactions, transactions, and resolutions
Customer Support » Back Office Support
Experience: 6 months - 1 year
Provided support for payment inquiries Assisted with payment concerns and helped resolve discrepancies. Mainted comprehensive transactions records Documented customer interactions and updated account information in basic CRM systems tracking
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lapu lapu city, Cebu
- Tests Taken
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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