Executive Virtual Assistant & General VA | Social Media Post

I have experience creating and scheduling content for Facebook and Instagram using Canva and Meta Business Suite. I’ve worked on planning weekly content calendars, writing captions that match the brand voice, and repurposing podcast or video content into posts, reels, and audiograms. I also help monitor engagement and reply to comments to keep the community active. I’m familiar with tools like Google Drive, Later, and Buffer, and I follow current trends to make content more engaging. I’ve worked closely with clients to align content with their marketing goals.

Work as a Customer Service Representative, assisting customers through chat, email, and calls. I handled inquiries, processed orders, and resolved concerns professionally and with empathy. I'm skilled in active listening, clear communication, and problem-solving. I’m also familiar with using CRM tools and always strive to give customers a smooth and positive experience. I'm dependable, adaptable, and always open to learning and growth.

Experienced providing general virtual assistance, helping clients stay organized and productive. My tasks included managing emails, scheduling appointments, doing online research, and organizing files using Google Workspace and Microsoft Office tools. I’m detail-oriented, responsive, and able to follow instructions well. I also assist with light social media tasks, content posting, and basic Canva design when needed. I’m a fast learner, trustworthy, and can work independently with minimal supervision.