A highly motivated and detail-oriented professional with 2 years of proven expertise in Customer Service and Administrative Support, and 6 months of experience in Cold Calling, as well as serving as both an Executive and Personal Assistant.
Skilled in handling inbound and outbound calls for Appliance Warranty Plan Renewals, assisting customers with various inquiries, and maintaining detailed and accurate records. I am also experienced in billing, daily reporting, and record keeping, with a strong focus on accuracy and efficiency.
In my role as an Executive/Personal Assistant, I’ve provided end-to-end support through calendar and
On the creative side, I specialize in producing engaging video content and professional marketing designs using tools such as Canva and CapCut, allowing me to support businesses not just administratively, but also visually.
With excellent communication skills, adaptability, and a proactive approach, I bring value to every team, whether in client-facing roles or behind-the-scenes support.
Experience: 6 months - 1 year
Handled inbound and outbound calls related to appliance warranty renewals Assisted customers in renewing or extending their product warranties Provided detailed information about warranty coverage, terms, and benefits Addressed customer inquiries and concerns in a professional and timely manner Maintained accurate records of customer interactions and transactions Met daily/weekly call targets and renewal quotas Ensured a high level of customer satisfaction through effective communication and support
Experience: 1 - 2 years
Efficiently managed guest check-ins, check-outs, and reservation processes using the Xenia system, ensuring a smooth and welcoming front desk experience Provided exceptional customer service by handling phone calls, emails, and walk-in inquiries with professionalism and prompt resolution Performed administrative duties including billing, recordkeeping, and daily reporting with accuracy and attention to detail
Experience: 2 - 5 years
We used to handle client over here when working
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 6 months - 1 year
Delivered comprehensive administrative assistance in both Executive and Personal Assistant roles Oversaw calendar management, arranged meetings, and facilitated communication within and outside the organization Created detailed reports and managed sensitive documents with precision and confidentiality Efficiently handled a mix of professional and personal responsibilities through effective organization Supported seamless daily operations by utilizing productivity tools and maintaining a strong focus on details
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