Detail-oriented and resourceful Virtual Assistant with over 3 years of experience supporting e-commerce businesses, online brands, and growing companies through customer support, administrative assistance, social media outreach, lead generation, and operational management.
Proven expertise in Shopify operations, customer service,
Skilled in influencer outreach, TikTok and Instagram engagement, lead prospecting, appointment follow-ups, and relationship management. Experienced in managing social media interactions, coordinating outreach campaigns, maintaining accurate records, and supporting business growth initiatives.
Proficient in Google Workspace, Microsoft Office, ZOHO, ClickUp, Slack, Canva, Shopify, CRM systems, spreadsheets, and AI-powered tools. Comfortable learning new software quickly and adapting to fast-paced environments.
Recognized for strong communication skills, attention to detail, problem-solving ability, and a proactive approach to completing tasks efficiently. Capable of managing multiple priorities independently while maintaining accuracy, organization, and a commitment to delivering exceptional results.
Experience: 2 - 5 years
General Virtual Assistant - Provided comprehensive administrative and operational support, including accurate data management, customer communications, record maintenance, and research to ensure efficient day-to-day operations. Shopify Virtual Assistant - Provided comprehensive customer and operational support by managing inquiries, documentation, advertising coordination, team communication, community engagement, and daily e-commerce operations across multiple platforms. Influencer Outreach & Management - Led influencer marketing operations by identifying suitable creators, negotiating partnerships, managing communications, coordinating logistics, and tracking campaign data to support brand objectives. Automation Supervisor - Supervised AI-driven systems to ensure website stability and performance, resolved automation issues in coordination with technical teams, and optimized processes using no-code tools to reduce manual workload.
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