I'm an Amazon Virtual Assistant and eCommerce Operations Specialist with 8+ years of hands-on experience supporting US-based Amazon FBA sellers and multi-channel eCommerce businesses. I currently manage 13,000+ active SKUs across 10 storefronts — including Amazon, Walmart, eBay, Shopify, and Shein — for a US seller, keeping all listings accurate, optimized, and error-free across every channel.
My core strengths are catalog and listing management, inventory tracking, product research, and multi-marketplace operations. I use tools like Listing Mirror, CedCommerce, InventoryLab, SmartRepricer, Helium 10, SellerAmp SAS, and Tactical Arbitrage daily. I also handle AI-assisted SEO copywriting for product listings using Claude AI — optimizing titles, bullet points, and backend keywords to improve search visibility and conversion. At a previous role, my product research contributed to scaling a business from under $1M toward a $3M revenue target.
I work independently, communicate proactively, and take full ownership of my tasks. I've supported US clients remotely since 2017 and thrive in long-term, high-trust working relationships. If you need a dependable VA who already knows Amazon FBA and eCommerce operations inside and out — I'm ready to get to work.
TOOLS & SOFTWARE
Marketplace & Catalog:
Amazon Seller Central, Listing Mirror, CedCommerce, Shein, Shopify, eBay Seller Hub, Walmart Seller Center
Research & Pricing:
SellerAmp SAS, Tactical Arbitrage, Helium 10, SmartRepricer
Inventory & Reporting:
InventoryLab, Sellerboard
Lead Gen & CRM:
LinkedIn Sales Navigator, Airtable
Productivity & Design:
Google Workspace (Sheets, Docs, Drive), Canva, Claude AI (SEO Copywriting)
WORK EXPERIENCE
Amazon FBA Inventory Tracker
Byron's Attic LLC
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Columbus, Mississippi, USA
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Oct 2022 – Present
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Remote
• Manage 13,000+ active SKUs across 10 storefronts — Amazon, 2 Walmart, 3 eBay, 4 Shopify, and Shein — ensuring all listings remain accurate, optimized, and fully active.
• Use Listing Mirror and CedCommerce for multi-channel catalog sync; InventoryLab for COGS and profitability tracking; SmartRepricer for competitive pricing management.
• Write and optimize product listings using AI-assisted SEO copywriting (Claude AI) — improving keyword relevance, search visibility, and conversion rates.
• Process and reconcile inbound supplier invoices daily, updating landed costs in real time to support accurate P&L reporting.
• Conduct regular catalog audits across all marketplaces to resolve suppressed listings, pricing errors, and fulfillment issues before they impact account health or sales.
Lead Generation Specialist
Outgive Inc. (Seller Interactive)
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Markham, Canada
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Apr 2020 – Mar 2022
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Remote
• Sourced 10 qualified Amazon seller leads per day using LinkedIn Sales Navigator and targeted outreach — consistently meeting quota and driving a high-velocity sales pipeline.
• Contributed to at least 1 new client signed per week by the sales team, directly attributed to lead quality and sourcing accuracy.
• Managed full CRM pipeline in Airtable — tracking lead status, contact history, and deal progression to ensure zero dropped prospects.
Amazon Product Researcher
Eshoppe Centre LLC
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Las Vegas, Nevada, USA
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Jun 2017 – Feb 2020
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Remote
• Conducted systematic FBA product research using Tactical Arbitrage and SellerAmp SAS, contributing to business growth from under $1M toward a $3M annual revenue target.
• Managed end-to-end listing creation on Amazon Seller Central — titles, bullets, descriptions, and backend keywords — during a period of aggressive catalog expansion.
• Built and maintained operational tracking spreadsheets for sourcing activity, product performance, and inventory health.
• Assisted with order processing and quality control during peak seasons, maintaining fulfillment accuracy as order volume scaled.
Shopify Product Lister
Gamecheap LLC
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USA
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Feb 2017 – Apr 2017
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Remote
• Listed 200+ product SKUs on Shopify with optimized descriptions, accurate pricing, and relevant tags to improve site search and customer navigation.
• Maintained brand-consistent product images and descriptions across the full catalog.
EDUCATION
Bachelor of Science in Civil Engineering (Undergraduate)
Mindanao State University – Iligan Institute of Technology
|
Iligan City, Philippines
Experience: 5 - 10 years
Expert — 13,000+ SKUs currently managed
Experience: 5 - 10 years
Expert — 7+ years daily use
Experience: 2 - 5 years
Expert — InventoryLab, multi-channel
Experience: 5 - 10 years
Expert — listings, catalog, account health
Experience: 2 - 5 years
Advanced — Listing Mirror, CedCommerce
Experience: 5 - 10 years
Expert — Tactical Arbitrage, SellerAmp SAS
Experience: Less than 6 months
Expert — Google Sheets, Airtable
Experience: 2 - 5 years
Advanced — Outgive / Seller Interactive
Experience: 2 - 5 years
Advanced — 3 eBay stores managed
Experience: 2 - 5 years
Advanced — listings, images, tagging
Experience: Less than 6 months
Advanced — LinkedIn Sales Navigator, outreach
Experience: 2 - 5 years
Intermediate — product images, basic design
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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