Client Success Manager and Executive Assistant experienced in managing client accounts, coordinating onboarding, and ensuring seamless daily operations. Skilled in client communication, report preparation, calendar management, and executive support. Proficient in Basecamp,
Experience: 2 - 5 years
I worked as a Client Success Manager for almost 3 years, helping clients feel supported, understood, and confident in using our product. My role was all about building real relationships, making sure customers had what they needed from the very beginning, checking in regularly, solving problems when they came up, and being someone they could rely on. I loved being that go-to person who could turn a tough situation into a positive experience and help clients see real value in what we offered.
Experience: 1 - 2 years
I worked as an Executive Assistant for over a year, directly supporting the Vice President of a real estate development company. In this role, I managed a wide range of responsibilities—from coordinating meetings and overseeing calendars to handling travel arrangements, preparing reports, and ensuring everything behind the scenes ran smoothly. I was the right hand to the VP, someone they could trust to keep things organized, handle sensitive information, and help them stay focused on high-level priorities. Working in real estate was fast-paced and dynamic, and I really enjoyed being part of that environment and contributing to the team's success.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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