Van
Customer Service Representative | Lead Generating Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.74/hour ($912.00/month)
High school diploma
Last Active
June 27th, 2026 (yesterday)
Member Since
September 16th, 2024
Profile Description
I have built a strong and well-rounded foundation in the Business Process Outsourcing (BPO) industry, supported by hands-on experience in customer service, collections, and real estate virtual assistance. I began my career at Qualfon, where I worked as a Telecommunications Customer Service Representative and later handled escalations, demonstrating my ability to manage complex customer concerns with confidence and professionalism.
In this role, I provided end-to-end support for mobile devices and services, resolved technical and billing issues, and consistently delivered clear, customer-focused communication. My performance led me to handle higher-level concerns, where I developed strong problem-solving and de-escalation skills.
Throughout my career, I’ve maintained a strong focus on efficiency, accuracy, and customer satisfaction—skills that I’ve continued to apply in my virtual assistant roles, particularly in lead generation, client communication, and inbox management. This combination of experience allows me to bring both technical knowledge and a results-driven mindset to any team I support.
Top Skills
Real Estate
Experience: Less than 6 months
Manage inbox and assign leads to appointment setters. Set and confirm property viewing appointments for interested clients. Research current rental and sales prices in specific Boston neighborhoods. Maintain and update property details, pricing, and availability. Track client follow-ups, viewing schedules, and communication history
Customer Support » Customer Service
Experience: 2 - 5 years
Other Skills
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Dumaguete City, Philippines
- Tests Taken
- IQ
- Score: 88
- DISC
- Dominance: 49%
- Influence: 53%
- Steadiness: 88%
- Compliance: 46%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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