Mark
Operations, WFM & AI Workflow Support | Excel Reporting & Data Analysis
Overview
Looking for full-time work (8 hours/day)
at $7.52/hour ($1,454.56/month)
Bachelors degree
Last Active
July 15th, 2026 (today)
Member Since
September 10th, 2024
Profile Description
Remote operations and AI workflow support professional with 13+ years of experience in workforce management, reporting, resource planning, data validation, process documentation, and stakeholder coordination.
I support teams with structured reporting, Excel-based analysis, workflow documentation, research, content support, prompt planning, data accuracy checks, and process improvement. I also have hands-on experience using AI tools such as ChatGPT for research, content drafting, output review, ecommerce listing support, and workflow planning.
My background combines operations discipline with practical AI tool usage, making me a strong fit for remote roles involving operations support, AI workflow support, reporting, data/admin tasks, ecommerce content support, documentation, and process improvement.
Top Skills
Office and Administration » Microsoft Excel
Experience: 10+ years
Advanced Microsoft Excel user with 10+ years of experience building reports, trackers, templates, formulas, data validation checks, forecasting models, dashboards, and operational analysis files.
Office and Administration » Data analysis
Experience: 10+ years
Experienced in analyzing large operational datasets, validating records, identifying trends, checking discrepancies, preparing reports, and converting raw data into clear insights for stakeholders.
Office and Administration » Operation Management
Experience: 10+ years
Experienced in supporting daily operations through reporting, documentation, stakeholder coordination, workload tracking, process monitoring, and timely delivery of operational outputs.
Other Skills
Project Management » Process Improvement
Experience: 10+ years
Experienced in identifying workflow gaps, improving recurring processes, documenting procedures, reducing manual effort, and creating structured outputs that support better operational accuracy and efficiency.
Project Management » Capacity Planning
Experience: 5 - 10 years
Experienced in capacity planning, FTE calculation, staffing gap analysis, headcount planning, workload forecasting, shrinkage analysis, and creating planning models for operational decision-making.
Project Management » Forecasting
Experience: 5 - 10 years
Experienced in forecasting volume, workload, staffing needs, trends, and operational requirements using historical data, assumptions, Excel models, and business inputs.
Human Resources » Workforce Management
Experience: 10+ years
Over 10 years of workforce management experience covering forecasting, scheduling, capacity planning, real-time monitoring, staffing analysis, reporting, stakeholder coordination, and workforce operations support.
Basic Information
- Age
- 41
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Pinamalayan, Oriental Mindoro
- Tests Taken
- IQ
- Score: 123
- DISC
- Dominance: 36%
- Influence: 14%
- Steadiness: 9%
- Compliance: 41%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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