Hi! I’m Hannah, a dependable and detail-oriented Virtual Assistant with over 5 years of experience in customer service, sales, and appointment setting. I’ve supported telecommunications and investment accounts, handling billing inquiries, calendar management, CRM updates, lead generation, and client communication.
I am highly organized, comfortable working independently, and experienced in using tools like MS Office, Outlook Calendar, RingCentral, Vicidial, and CRM systems. I pride myself on clear communication, empathy, and delivering results while maintaining excellent customer satisfaction.
If you’re looking for a VA who is reliable, proactive, and committed to helping your business grow — I’m ready to support you.
Experience: 2 - 5 years
been handling accounts under Telco companies being a customer service representative doing account management and billing specialist. The Job requires understanding, attention to detail, and communication skills which I believe I was able to proficiently deliver for half a decade now
Experience: 2 - 5 years
Telco companies provide services to which we are tasked to sell and introduce products to existing and new customers. For 5 years I was able to provide service upselling products like, home internet, TV, Mobile services, home phone and home security.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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