Extensive experience in disputes and investigations with Inventory management experience, customer service professional trained in taking escalation calls
Experience: 5 - 10 years
5+ yrs experience as a CSP for bank accounts and credit cards, took mostly over 50 calls per day and also took escalation calls
Experience: 2 - 5 years
Investigated card transactions, online activity checked relationship between sender and receivers of transfers. If no fault found remove fraud alert and approve transfers .
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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