Experienced IT Support Specialist and Virtual Technical Assistant with strong expertise in
technical troubleshooting, system administration, and customer support. Skilled in supporting
desktops, Microsoft 365 environments, and remote users while maintaining system stability
and security. Experienced in AI data annotation, QA testing, and administrative operations.
Known for being detail-oriented, adaptable, and efficient in resolving technical issues and
supporting business operations remotely.
Core Skills
IT Technical Support
Desktop Troubleshooting
Microsoft 365 Administration
Active Directory Management
Windows Installation & Configuration
Remote Technical Support <8efe80624d780eba0c6493ec45140364
Printer & Network Setup
Helpdesk Ticket Management
Customer Support
Data Annotation & AI Training Data
QA Testing & Bug Reporting
Administrative Support
Web Research & Data Entry
Technical Tools
Microsoft 365 (Exchange, Teams,
SharePoint, OneDrive)
Zendesk
Gorgias
Salesforce
Shopify
AnyDesk
Slack
Adobe Creative Suite
Canva
CapCut
ChatGPT
TeamViewer
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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