Looking for someone who can handle customer support and also set appointments that convert into sales? I can help.
I have over 2 years of experience in the BPO industry as a Customer Support Specialist and 1 year experience as an Appointment Setter, handling both customer interactions and lead generation tasks.
I specialize in managing
Experience: 1 - 2 years
A seasoned BPO professional with 2 years of experience in managing high-volume customer interactions across multiple platforms. Known for delivering exceptional service, resolving issues efficiently, and consistently meeting performance targets. Skilled in customer satisfaction, conflict resolution, and mentoring new hires to enhance team performance in fast-paced environments. Committed to continuous improvement and operational excellence in the BPO sector.
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