I am a highly skilled and results-driven Virtual Assistant with extensive experience in healthcare support, customer service, and administrative management. With a professional background in the BPO industry handling healthcare insurance and as a DME (Durable Medical Equipment) Virtual Assistant, I excel in client coordination, problem-solving, and delivering seamless operational support.
I provide comprehensive support in healthcare administration, including patient communication, resupply management, appointment scheduling, and sensitive data handling, ensuring accuracy and professionalism at every step. My experience working in fast-paced environments has honed my ability to manage multiple tasks efficiently while maintaining exceptional attention to detail.
Beyond healthcare, I offer specialized expertise in property management for short-term rentals, managing listings on Airbnb,
I am tech-savvy, proactive, and highly reliable, equipped to support business growth, streamline operations, and improve customer satisfaction. Whether your business needs healthcare support, administrative excellence, or professional property management, I deliver premium results with dedication and professionalism.
Core Skills & Expertise:
* Virtual Assistance & Administrative Support
* Healthcare & Patient Coordination (MEDICAL, DME)
* Customer Service & Client Relationship Management
* Property Management: Airbnb,
* Booking Coordination & Calendar Management
* Guest Communication & Issue Resolution
* Data Entry, Documentation & Reporting
* Team Collaboration & Workflow Optimization
I am committed to providing high-quality, efficient, and professional virtual assistance tailored to meet your business needs. Let’s elevate your operations together.
Experience: 1 - 2 years
In short-term property management, I have successfully managed bookings on platforms such as Airbnb, VRBO, and Booking.com, handled client communications through email, updated pricing to stay competitive, maintained property standards, and ensured guest satisfaction.
Experience: 2 - 5 years
I have received comprehensive training in handling provider and member services, including billing, eligibility, benefits, authorizations, and claims. My dedication and performance have earned me multiple kudos calls from satisfied clients.
Experience: 2 - 5 years
I specialize in CMN preparation and submission, ensuring accuracy and compliance with payer-specific guidelines by reviewing medical records and coordinating with providers to address missing documentation. I manage prior authorization requests, including submission, follow-ups, and resolving denials, while communicating outcomes to patients and providers. Additionally, I verify insurance eligibility and benefits, support claims and billing by aligning documentation with payer requirements, and maintain compliance with payer policies. My expertise includes generating reports and addressing authorization-related issues promptly and efficiently.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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