Overview
Looking for any work (8 hours/day)
at $4.15/hour ($800.00/month)
Bachelor's degree
Last Active
July 7th, 2026 (3 days ago)
Member Since
September 5th, 2024
Profile Description
Detail-oriented Prior Authorization Specialist offering 3+ years of experience managing fast-paced medication utilization reviews. Expert in high-volume administrative environments, processing large queues of faxed clinical documentation with high accuracy. Skilled in initiating PAs directly over the phone with payers and leveraging Cover
Top Skills
Customer Support » Technical Support
Experience: 1 - 2 years
Customer-focused Technical Support Professional specializing in diagnosing and resolving hardware, software, and operating system issues for Microsoft Surface and Windows laptops. ✓ Skilled at troubleshooting device startup failures, battery/power issues, touchscreen malfunctions, and Windows OS stability errors. ✓ Proficient in using native utilities like the Surface Diagnostic Toolkit, UEFI environment testing. ✓ Experienced in guiding customers through structured, step-by-step troubleshooting over phone or chat, translating technical terminology into clear instructions.
Customer Support » Insurance » Prior Authorization
Experience: 2 - 5 years
✓ Handled inbound and outbound calls related to medication prior authorizations. ✓ Created and processed prior authorization requests for prescription medications. ✓ Assisted healthcare providers, members, and pharmacies with prior authorization inquiries and requirements. ✓ Documented all interactions accurately in the system while maintaining HIPAA compliance and confidentiality. ✓ Explained authorization decisions, coverage determinations, and next steps to members and healthcare professionals. ✓ Maintained productivity and quality standards while delivering excellent customer service. ✓ Conducted outbound calls to members to provide status updates.
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Isabel, Leyte
- Tests Taken
- IQ
- Score: 89
- DISC
- Dominance: 44
- Influence: 17
- Steadiness: 34
- Compliance: 5
- English
- B1(Intermediate)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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