Virtual Assistant | Customer service representative | Data entry specialist | Ap

Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

June 25th, 2026 (today)

Member Since

September 4th, 2024

Profile Description

I have over 10 years of experience in customer service and front desk operations, both in on-site hospitality and remote customer support environments. I began my career in the hotel industry, where I developed a strong foundation in customer interaction, issue resolution, and administrative duties. From 2016 to 2019, I worked as a Front Desk Officer and Receptionist in renowned hotels in Boracay, providing excellent guest services in a fast-paced, tourist-heavy location.



In 2019, I transitioned to remote customer service, working with international companies such as TeleTech, DoorDash, United Health Care, and EnergyAustralia. These roles allowed me to build strong skills in technical support, billing inquiries, and customer issue resolution across various industries. I’ve handled customer interactions via phone, email, and live chat, using tools such as CRMs and helpdesk platforms to provide efficient support.



I previously worked full-time as a Customer Service Representative at EnergyAustralia, where I supported a diverse client base in a fully remote environment. Through this experience, I developed strong adaptability, technical proficiency, and the ability to maintain professionalism, empathy, and accuracy in every interaction.

I am now available and would love to offer my services as a Virtual Assistant, providing reliable support for your business needs.