Sarah

Senior Customer Service Representative - 10 yrs experience

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Overview

Looking for full-time work (8 hours/day)

at $4.81/hour ($928.00/month)

Bachelor of Arts in Political Science

Last Active

May 19th, 2026 (17 days ago)

Member Since

December 31st, 2010

Profile Description

Dependable, detail-oriented, and solution-focused, with the ability to work independently and adapt quickly to new systems and processes. I understand the importance of brand reputation, customer loyalty, and providing a seamless customer experience that contributes directly to business growth.

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support Representative with 10 years of e-commerce experience providing support via email, chat, and phone. Skilled in handling customer concerns, order tracking, refunds, disputes, and account management while delivering excellent customer service. Experienced with CRM tools including Zendesk, Freshdesk, Gorgias, and Shopify.

Other Skills

Office and Administration » Personal Assistant

Experience: Less than 6 months

Experienced in providing administrative and personal assistant support, including managing accounting books, organizing financial records, monitoring expenses, and ensuring timely compliance with government and business requirements. Skilled in handling documentation, managing confidential information, scheduling, email communication, data entry, record keeping, and coordinating daily administrative operations.

Basic Information

Age: 43

Gender: Female

Website: Sign Up with Pro Account to View

Address: Antipolo, Rizal

Tests Taken: IQ
Score: 118: DISC
Dominance: 26
Influence: 19
Steadiness: 25
Compliance: 30: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”