Dynamic and results-driven Service Desk Manager with 4 years of experience in overseeing IT support operations. Proven track record of enhancing customer satisfaction through effective leadership, process optimization, and innovative problem-solving. Skilled in team management, technical troubleshooting, and implementing best practices to ensure seamless IT service delivery. Dedicated to fostering a culture of continuous improvement and exceeding service level agreements. Adept at leveraging technology to streamline workflows and enhance productivity. Passionate about delivering
exceptional
customer service while maintaining a strong
focus on operational efficiency
and cost-effectiveness.
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.