Executive Virtual Assistant | CRM | Marketing andSocial Media Manager

I have experience managing social media accounts for businesses, where I create and schedule content to improve brand visibility and engagement. My work includes designing graphics, writing captions, planning content calendars, and responding to comments or inquiries from followers. I also track performance metrics and adjust content strategies to improve reach and engagement. I stay updated on trends to keep content relevant and aligned with the brand’s marketing goals.

I have worked as an Executive Assistant supporting business owners with day-to-day operations. My responsibilities included managing emails, scheduling meetings, organizing calendars, responding to customer inquiries, and maintaining CRM records. I also handled membership management, subscriptions, and client communication. In my recent role supporting a health and wellness business in Los Angeles, I managed platforms such as Vagaro and QuoFlo while assisting with administrative and operational tasks to keep business processes organized.

I have experience working with several CRM and project management platforms such as GoHighLevel, HubSpot, Salesforce, and Asana to manage leads, track client communication, and organize customer data. My responsibilities include importing and updating contacts, monitoring pipelines, managing follow-ups, and maintaining accurate records to support sales and marketing efforts. I also assist with automation workflows, lead tracking, and reporting to help businesses stay organized and improve customer engagement.

Experienced in social media marketing, including content creation, scheduling, and audience engagement across platforms such as Facebook and Instagram. Skilled in supporting ad campaigns, tracking performance, and optimizing content to improve reach and engagement. Experienced in using CRM systems to manage leads, track interactions, and support follow-ups to improve conversions.

I use Canva to design marketing materials such as social media graphics, carousel posts, brochures, and promotional visuals. I focus on creating clean and engaging designs that follow brand guidelines and help improve online engagement.

I have experience using GoHighLevel to manage leads and support marketing activities. My responsibilities included importing and organizing contact lists, managing pipelines, tracking inquiries, and maintaining accurate customer records to ensure timely follow-ups. I also assisted in creating forms and surveys, managing email campaigns, and supporting social media management and analytics to monitor engagement and campaign performance. In addition, I used tools such as LinkedIn Sales Navigator to identify potential leads and add them to the CRM for follow-up and communication.

WordPress Proficient in managing and updating website content, editing pages, and maintaining site structure. Experienced in working with plugins and making basic design improvements to enhance user experience. Elementor Experienced in building and editing pages using Elementor, including managing sections, columns, tabs, and content formatting. Able to create clean, organized layouts and troubleshoot basic display issues.