I have hands-on experience in AR collections, insurance follow-ups, and healthcare revenue cycle management, making me well-suited to manage patient inquiries, monitor claim statuses, and resolve unpaid or delayed insurance accounts. I also handle patient calls and billing-related inquiries, using EHR and insurance platforms such as Compulink while maintaining HIPAA compliance.
As a Medical and Legal Virtual Assistant, I regularly track outstanding balances, monitor payment and case statuses, and follow up on unpaid claims and settlements. I communicate directly with internal teams, law firms, and financial partners to resolve delays, correct documentation issues, and ensure timely payment skills that align closely with claim monitoring, denial resolution, and resubmission processes in AR operations.
I am proficient in Microsoft Excel and Microsoft Office for tracking AR data and follow-ups, and I hold DataCamp certifications with foundational knowledge of SQL and Python to support accurate reporting and data handling. My background in JCIA-accredited healthcare environments and U.S. healthcare systems further strengthens my attention to detail and process-driven approach.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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